Privacy policy

Delivery and Exchange Policy

At ZAYA, we strive to ensure your experience is completely satisfying. 
To guarantee this: 

• Order Check Upon Delivery:
You can check or try your order upon delivery while the courier is present. If you decide to return it on the spot, you’ll only pay the delivery fee.

• Exchange Policy: 
For exchanges, contact us with your preferred item. Returns must be in their original condition.

• 6-Month Warranty Policy
We offer a 6-month warranty on our products. If any issue occurs during this period, we will repair the item free of charge and return it to you.

For issues that arise after the warranty period, please contact us. We will inspect the product, provide a repair cost estimate, and fix it upon your approval. Once repaired, we will promptly return the item to you.